Frequently Asked Questions
Find answers to common questions about our resources, downloads, and website.
Can’t find the answer you need? Contact us.
You can change the language used for menus, buttons, settings, and other system text on Windows, Mac, Chromebook, iPhone, iPad, and Android devices. Follow our step-by-step instructions for changing your device’s display language.
Having trouble getting audio to play in Safari on your Mac, iPhone or iPad? We have a dedicated troubleshooting page with step-by-step solutions to help get your audio working again.
Please use Google Chrome or Firefox when viewing the site. If the volume is still too low, please try a volume booster extension such as those described in the YouTube video here.
On mobile? Try using a Volume Booster app such as this one for Android: Volume Booster GOODEV
I do not endorse these tools, but are simply giving you a starting point to resolve your audio issues.
No. Our documents are available as PDF files only. We do not currently offer editable versions, such as Microsoft Word documents. PDFs help us maintain the original formatting, images, and layout so the materials look the way they were designed.
Many downloads on the site are provided as ZIP files to reduce their file size and make them easier to download. If you need help opening a ZIP file, click here.
No. Our resources are designed for self-taught language learners or to supplement instruction received through a school, teacher, or other language program.
We are happy to consider affiliate partnerships, but we are very selective about what we recommend. We will only promote products and services that are relevant to our audience, that we genuinely believe in, and that we would personally feel good about recommending. We will never recommend something simply because it offers an affiliate commission.
If you would like to propose an affiliate partnership or send a product for consideration, please contact us with more information.
We’re committed to keeping MandarinMania.com’s resources free and accessible to Chinese learners. We do not currently run advertisements, but we may use advertising in the future to help cover the ongoing costs of maintaining and running the site.
If you use an ad blocker, please consider whitelisting MandarinMania.com so that, if advertising is introduced, your visit can help support the continued operation of the site without cost to you.
Learn how to whitelist MandarinMania.com here.